Tech Mahindra Customer Support Work from home

Are you ready to take your career to new heights? Our job updates website brings you an exciting opportunity in Customer Support!

Position: Customer Support Representative

Location: [Location Name, if applicable]

Work Arrangement: Work from Home Option Available

Role & Responsibilities:

• Handling inbound and outbound calls to provide top-notch support for customer inquiries and concerns.
• Conducting call audits to maintain high-quality customer service, along with offering recommendations for enhancement.
• Resolving customer queries effectively, showcasing strong problem-solving skills.
• Collaborating with team members to cultivate a positive and productive work environment.
• Efficiently managing time to address a high volume of calls and ensure timely resolution of customer issues.
• Adapting to changes in processes and procedures to continually improve performance and deliver excellent customer service.

Preferred Candidate Profile:

Typing Speed: 30 WPM

Proficiency in Basic English and [Relevant Language, e.g., Kannada]

Work Hours: 9.5 hours, with one rotational day off

Work Schedule: 24/7, 6 days a week

Open to Freshers and Experienced candidates

Why Apply?

• Embrace a role that offers the convenience of working from home.
• Join a team dedicated to providing exceptional customer service.
• Opportunity for both freshers and experienced professionals to excel in their careers.
• Don't miss out on this chance to elevate your career! Apply now and step into a promising path in Customer Support.

Apply Now 

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