Wipro Process Associate : Apply Now!

 About Wipro :

Wipro is india's leading tech company delivering innovation-led strategy, technology, and business consulting services. Wipro was incorporated in the year 1945 at Karnataka by Azim H Premji who is promoter and chairman of the company.

Company Name : Wipro

Job Role : Process Associate 

Salary : 2-3 LPA

Experience : 0 to 2 years

Job Location : Hyderabad 

Job Description:

Wipro Off Campus Recruitment 2022 is looking for a Customer Service Representative. We are looking for smart professionals with a great attitude to make every single client interaction delightful.

Your impact as a Customer Service Representative

• Customer Service through calls, Chats & emails
• Ensure timely and accurate service delivery at defined productivity levels
• Build client & domain knowledge to be able to deliver a resolution on the first conversation
• Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, handle Time & Customer Effort
• Maintain Internal & Client level delivery quality on calls, chats & email conversations
• Adhere to Customer Service Attendance & Accountability policies
• Execute issue /query resolution and ensure proper documentation & follow-up
• Identify, share and support operational improvements

Job Responsibilities:

• Experience 0- 2 yrs
• Excellent communication skills
• Should be flexible to work in rotational shifts
• Proficient in computer usage and Basic knowledge on MS Office
• Defined career roadmap which offers growth opportunities
• Performance based incentive program**
• Investment in talent development and skills enhancement
• Work life balance with 5 day work week
• Collaborative environment with best in class professionals
• Focus on colleague engagement and fun@work
• Depends on Process/Client alignment

Eligibility Criteria for Wipro Off Campus Recruitment:

• Graduates in B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons)
• Full time MBA, BE, and B-Tech graduates with minimum 6 months of BPO experience
• Undergraduate (Except pursuing any regular course/technical course, pursuing course with specialization in Stats, Maths, Hons & Eco Hons, current year 12th Pass out)

How to apply for Wipro Off Campus Recruitment:

Click the below button and fill to application form to apply for Wipro Off Campus Recruitment.

Apply Link : Click here