Mphasis is hiring for Technical Support Associate Role. Mphasis, a leading IT services provider, is currently hiring for Technical Support Associate roles. Join their team of innovators and contribute to cutting-edge solutions in the tech industry from the link provided at the end of this page.
Job Details :
Company : Mphasis
Role : Technical Support Associate
Degree : Any Graduate
Batch : 2020/2021/2022/2023
Salary : 3.3 to 5 lakhs per annum
Location : Across India
Roles and Responsibilities :
- Have basic knowledge on switching and routing and Wifi configuration.
- Customer satisfaction is our purpose; this is a HIGH TOUCH environment in which continual customer interaction is the norm.
- This includes setting up servers, workstations, storage arrays, basic networking, entering IP information in devices, and installing software.
- Capable of troubleshooting converged networks, IP/VOIP issues across LAN/WAN, VPN, VLAN Routers, Firewalls, Switches, IP PBX deployment, TCP/IP (IPv4), DNS.
- To resolve complex technical queries and issues of product functionality and defect correction as well as coordinating with the relevant stake holders for product support.
Skills Required :
- Good in communication
- Positive energy
- Positive attitude
- Self-Learner
- Detail oriented
- Analyzing mind and quick decision making
Please click the link below to apply for Mphsis' Technical Support Associate Job role.
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