Mphasis Technical Support Associate

Mphasis is hiring freshers for Technical Support Associate who has basic knowledge of wifi. Any fresher is eligible to apply to this job role. You can apply to this job opportunity from the link available at the end of this page.

Job Details :

Company : Mphasis

Role : Technical Support Associate

Degree : Any Graduate

Batch : 2019/2020/2021/2022

Salary : 3.5 to 5 lakhs per annum

Location : Across India

Roles and Responsibilities :

• Have basic knowledge on switching and routing and Wifi configuration.
• Customer satisfaction is our purpose; this is a HIGH TOUCH environment in which continual customer interaction is the norm.
• This includes setting up servers, workstations, storage arrays, basic networking, entering IP information in devices, and installing software.
• Capable of troubleshooting converged networks, IP/VOIP issues across LAN/WAN, VPN, VLAN Routers, Firewalls, Switches, IP PBX deployment, TCP/IP (IPv4), DNS.
• To resolve complex technical queries and issues of product functionality and defect correction as well as coordinating with the relevant stake holders for product support.

Skills :

•Good in communication

•Positive energy

•Positive attitude

•Self-Learner

•Detail oriented

•Analyzing mind and quick decision making

To apply for this job role click the below link 

Apply Link