Job Details :
Company : Mphasis
Role : Technical Support Associate
Degree : Any Graduate
Batch : 2019/2020/2021/2022
Salary : 3.5 to 5 lakhs per annum
Location : Across India
Roles and Responsibilities :
- Have basic knowledge on switching and routing and Wifi configuration.
- Customer satisfaction is our purpose; this is a HIGH TOUCH environment in which continual customer interaction is the norm.
- This includes setting up servers, workstations, storage arrays, basic networking, entering IP information in devices, and installing software.
- Capable of troubleshooting converged networks, IP/VOIP issues across LAN/WAN, VPN, VLAN Routers, Firewalls, Switches, IP PBX deployment, TCP/IP (IPv4), DNS.
- To resolve complex technical queries and issues of product functionality and defect correction as well as coordinating with the relevant stake holders for product support.
Skills :
•Good in communication
•Positive energy
•Positive attitude
•Self-Learner
•Detail oriented
•Analyzing mind and quick decision making
To apply for this job role click the below link
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