Nxt Wave is hiring for Customer Support Executive
Nxt Wave is hiring freshers for Customer Support Executive role with salary of 3 Lakhs per annum. This is a work from home Job.
Nxt Wave is looking for a Customer Support Executive(Ticket) to join their team and take on the responsibility of providing seamless support to students at Nxtwave.
Apply to this job role from the link available at the end of this page.
Job Details :
Company : Nxt Wave
Role : Customer Support Executive
Degree : Any Graduate
Salary : 3 lakhs per annum
Location : Work from Home
Requirements :
- Should be fluent in English
- Excellent oral communication skills
- Having a prior experience in Customer Support is an added advantage
Role and Responsibilities :
- Ensure service level adherence to provide a seamless learning experience to the Students, so as to enhance their experience with NxtWave.
- Handle escalations and complex queries.
- Manage large amounts of Emails/Voice calls.
- Provide support in resolving learners' issues via Voice Call / Email.
- Identify and assess customers' needs to achieve satisfaction.
- Build sustainable relationships and trust with learners through open and interactive communication.
- Identify customer needs and help customers use specific features.
- Update our internal databases with information about technical issues and useful discussions with customers
- Gather customer feedback and share it with our Product, Sales and Marketing teams
Apply Process :
1. Read the Above Job Description.
2. Find and Click the APPLY NOW button Below
3. Read the more details in Company website
4. Click Apply
5. Fill the required details
6. Upload your Resume
7. Submit your Application
8. keep checking your Email for Further Process.
Click here : Apply Now
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