CSS CORP is hiring for Technical Support Engineer Role

CSS CORP IS HIRING

CSS CORP is hiring freshers and experienced for Technical Support Engineer Role. Job location for this role is Gachibowli, Hyderabad. You can apply to this job vacancy from the link available at the end of this page.

Job Details :

Company : CSS CORP 

Role : Technical Support Engineer 

Degree : Any Graduate 

Batch : 2017/2018/2019/2020/2021/2022

Salary : 4.2 lakhs per annum

Location : Hyderabad, India

Responsibilities :

• Provides L1 & L2 remote support on all 5 operating systems (Linux, Mac, Windows, Chrome and Android) with basic OS troubleshooting techniques and documented escalation procedures
• Provides L1 & L2 remote support on software and applications to the point of installation and basic use; if required need to escalate or file bugs with application owners
• Uses troubleshooting techniques to identify network-related issues
• Provides system administrative support and basic hardware troubleshooting on desktops, laptops, VMs and Servers
• Help employees with access & account issues based on defined/documented guidelines, policies and procedures
• Attends required technical training sessions and makes effective use of KBs to address issues efficiently
• Complies with schedule adherence to ensure the overall service level targets are achieved
• Identifies and provides input on unique (or) recurring user problems

Required Skills :

• Excellent communication skills
• Good customer service skills, multitasking and leadership skills
• Ability to adjust quickly to changing priorities and make quick decisions with limited information

Apply Process :

1. Read the Above Job Description.

2. Find and Click the APPLY NOW button Below

3. Read the more details in Company website

4. Click Apply

5. Fill the required details

6. Upload your Resume

7. Submit your Application

8. keep checking your Email for Further Process.

Click here : Apply Now 

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