Amazon work from home job

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Amazon is hiring freshers for work from home job. The job role is Business Operations Specialist. Amazon.com is looking for a smart, enthusiastic, hard-working, and creative candidate to join the Selling Partner Experience - Operations team as a Business Operations Specialist. This position offers an exciting introduction to the Amazon Marketplace and provides a training ground for success. 

Apply to this job vacancy from the link available at the end of this page.

Job Details :

Company : Amazon

Role : Customer Service 

Degree : 10+2 or  Any Graduate 

Salary : 3.5 to 4.9 lakhs per annum

Location : Banglore and India

Job Description :

You will primarily be responsible for driving increased data quality and solving challenging operational business goals. You will utilize data and develop creative processes to improve your team's performance. You will directly work with product management and tech teams to develop scale-able, long-term solutions which will have a significant impact on teams related to Selling Partner Experience. Our environment is fast-paced, and requires someone who is a self-starter, detail-oriented, analytical, and comfortable working with multiple teams, partners, and management. The candidate should have a track record of delivering results, experience processing large amount of data and report generation & management. The candidate should be clear and use data to drive their communication with stakeholders. The candidate should be able to resolve issues with reduced guidance.

Skills Required :

Communication Skills:

• Excellent communication skills (written and verbal)

• Ability to communicate correctly and clearly with all customers

• Excellent documentation skills

• Good comprehension skills – ability to clearly understand and state the issues customers present

• Ability to concentrate – follow customers issues without distraction to resolution

• Good composition skills – ability to compose a grammatically correct, concise, and accurate written response

• Work successfully in a team environment as well as independently

Computer Knowledge/Skills:

• Ability to use a desktop computer system

• Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer

• Excellent typing skills

• Demonstrates understanding of the Internet, Amazon.com website, and competitor websites

• Demonstrates an ability to successfully navigate websites

• Demonstrates a proficient knowledge of email applications

• Demonstrates an ability to learn in various media

• Ability to successfully adapt to changes in the work environment

Customer Focus:

• Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment

• Ability to empathize with and prioritize customer needs

• Demonstrates interpersonal skills with a diverse customer base

• Demonstrates conflict resolution, negotiation, and de-escalation skills

• Demonstrates ownership to resolve challenging customer issues, escalating when necessary

• Ability to determine customer needs and provide appropriate solutions

• Maintain regular and reliable attendance, including the daily schedule as assigned

• Flexible with the working schedule; may be expected to work weekends, holidays and events

• Ability to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season

Problem Solving Skills:

• Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned

• Ability to approach problems logically and rationally

• Action oriented and self-disciplined

• Organized and detail-oriented

• Ability to quickly and effectively prioritize work time in various departments to meet business need

• Ability to maintain composure in highly escalated situations

• Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.

Apply Process :

1. Read the Above Job Description.

2. Find and Click the APPLY NOW button Below

3. Read the more details in Company website

4. Click Apply

5. Fill the required details

6. Upload your Resume

7. Submit your Application

8. keep checking your Email for Further Process.

Click here : Apply Now 

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