Groww is hiring freshers for Customer Service Executive role. This is best opportunity for BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM Freshers to start their career in IT field. Do apply to this Job role. Don't miss this Job opportunity apply from the link provided at the end of this page.
Job Details :
Company : Groww
Role : Customer Service Executive
Degree : BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM
Batch : 2019/2020/2021/2022
Salary : 4 lakhs per annum
Location : Across India
Requirements :
- Eagerness to learn about the company’s products and their capabilities.
- Develops customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn.
- Technical aptitude and the ability to understand and explain complex concepts in simple terms.
- Excellent interpersonal and relationship-building skills.
- Knowledge of other regional languages is helpful if the company works within the country.
Responsibilities :
- Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
- Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
- Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
- Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred.
Qualification :
- Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
- 50% cutoff – 10th, 12th and Graduation.
- No backlogs and Gap years during education
- Must be fluent in English and Hindi
Apply Process :
1. Read the Above Job Description.
2. Find and Click the APPLY NOW button Below
3. Read the more details in Company website
4. Click Apply
5. Fill the required details
6. Upload your Resume
7. Submit your Application
8. keep checking your Email for Further Process.
Click here : Apply Now
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