Wipro : System Engineer

Wipro is hiring freshers for System Engineer role. Any Graduate can apply to this irrespective of their passed out year. Please read the Job Description. Don't miss this Job alert. Do apply to this Job and Share to your Friends about this Job Vacancy.

Job Details :

Company : Wipro

Role : System Engineer 

Degree : Any Graduate 

Batch : 2019/2020/2021/2022

Salary : 3.5 Lakhs per Annum

Location : Hyderabad and Bangalore

Job Description :

• Excellent communication skills,
• Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
• Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
• Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
• Answer incoming calls and respond to customer’s emails intimely manner.
• Manage and resolve customer complaints.
• Identify and escalate issues to supervisors as and when needed.
• Provide product and service information to customers.
• Research required information using available resources andOffer Solution to customers.
• Research, identify, and resolve customer complaints usingapplicable software.
• Route calls and tickets to appropriate resources and Domains whocan best support he user,
• Document all call information according to standard operatingprocedures.
• Recognize, document, and alert the management team of trends incustomer calls.
• Create SOPs for new Issues and resolution given.
• Complete call logs and reports.

Apply Process :

1. Read the Above Job Description.

2. Find and Click the APPLY NOW button Below

3. Read the more details in Company website

4. Click Apply

5. Fill the required details

6. Upload your Resume

7. Submit your Application

8. keep checking your Email for Further Process.

Click here : Apply Now